VIP TIERS
Better Skin, More Perks
Chemistry StudentFree to join |
Lab TechSpend $250 |
Senior ScientistSpend $500+ |
|
|---|---|---|---|
| Points Multiplier | |||
| Points Multiplier | 1X | 1X | 2X |
| Birthday Reward | |||
| Birthday Reward | $5 | $5 | $5 |
| Welcome Voucher | |||
| Welcome Voucher | $5 | $10 | $15 |
| Early Access to New Products & Sales | |||
| Early Access to New Products & Sales | |||
FAQs
How do I join Stratia Rewards?
Joining Stratia Rewards is simple and straightforward. Just register for an account on our website and agree to join the program. You'll start collecting points from your very first purchase!
I already have an account at Stratia - how do I join the Rewards Program?
Your Stratia Rewards account uses the same login details. If you're already a Stratia account holder, just log in to your account. You'll begin earning points with your upcoming purchase. If you're uncertain about your Loyalty Program membership, reach out to our customer support team for help.
Who can join the Stratia Rewards?
The Stratia Rewards is open to everyone! Just set up an account on our website and you can start accumulating points and unlocking rewards immediately.
Is it free to join?
Absolutely! Joining is free of charge. There are no membership fees or hidden charges. It's simply our way of expressing gratitude for your loyalty.
If I redeem points for a reward but don't end up using the reward, can I refund them back into points?
Yes! Just email us at [email protected] because we have to refund them for you on the back end. We are always happy to!
How do I earn points?
Earn points by purchasing from our website, following us on social media, posting product reviews, and more. Just log in to your account and you'll automatically earn points for certain activities.
How do I use my points? Are there any limits?
Log in to your account, exchange your points for a discount coupon, and apply the coupon code at checkout to reduce your purchase cost! You can redeem up to a $20 coupon per order, and only one code can be used per order. Rewards cannot be combined with other rewards/discounts/promotions/sales, and they do not apply to value sets (as those are already discounted). Free product rewards can be added to subscription orders, but cash-off rewards cannot be on the customer's end. However, you can email us at [email protected], and we can manually implement your reward for you (note that the discount will be off of the full price, not the discounted subscription price).
When do my Stratia Rewards points expire?
Your Stratia Rewards points will expire 12 months after your most recent purchase.
